Privacy Policy

Your privacy means more to us than data — it’s about trust. This Privacy Policy explains how OnDial collects, uses, and protects your information when you use our website, mobile app, or AI calling services. Effective Date: Oct 09, 2025.

We collect the following types of data to provide and improve your experience:

• Personal Data: Name, email address, phone number, company or business details, billing and payment information.
• Usage Data: IP address, browser type, device info, operating system, pages you visit, and interactions with AI calls (call logs, transcripts, etc., if enabled).
• Cookies: We use cookies to personalize your experience, remember preferences, and analyze traffic. You can disable cookies anytime in your browser settings.

We use collected information to:

• Operate and maintain our services.
• Respond to inquiries and provide support.
• Improve performance and personalization.
• Send updates, offers, and newsletters (only with your consent).
• Ensure compliance with legal and security obligations.

Your information may be shared with:

• Authorized OnDial employees who manage operations.
• Trusted third-party partners for payment, hosting, or analytics (under strict confidentiality agreements).
• Legal authorities, if required by law, for fraud prevention, or safety reasons.

We use advanced encryption and secure storage systems to safeguard your information. However, no online system is completely immune to threats. By using our services, you acknowledge that no method of digital transmission is 100% secure, though we strive to follow the highest security standards.

OnDial is not intended for individuals under 13 years of age. We do not knowingly collect data from minors. If such data is found, it will be deleted immediately.

You have the right to:

• Access and update your personal information.
• Request deletion of your data.
• Withdraw from promotional communication.

We keep your data only as long as needed for service operation or as required by law. If you close your account, we’ll delete your personal data within a reasonable timeframe unless retention is legally necessary.

We may revise this Privacy Policy occasionally. Any updates will be posted on this page with a new effective date. Your continued use of OnDial means you agree to the updated terms.

At OnDial, we believe technology should empower people — not exploit them. That’s why we design every system with ethics, transparency, and privacy by default. We don’t sell your information, misuse your data, record calls without consent, and we respect your trust as our top priority.